Privacy Policy

P3P privacy policy adheres to the P3P (Platform for Privacy Preferences) developed by the World Wide Web Consortium. P3P is designed to give Web users more control over the use of their personal information collected on web sites they visit. P3P will allow users to easily view the privacy practices of Web sites they are visiting; the user will know what personal information is being collected, for what purposes, and who else is viewing this information. P3P enhances user control by putting privacy policies where users can find them, in a form users can understand, and, most importantly, enables users to act on what they see. If you would like to read more about P3P please go to

Cookies uses "cookies" throughout our Web site. A cookie is a very small text file placed on your hard drive by a Web page server. It cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the Web site that gave it to you. The cookies issued by the Web servers store no personal information. A cookie's purpose is to tell our Web site that you returned. How a cookie helps you is it saves you time when ordering products, request information or services. A cookie helps remember who you are. If you never register or leave personal information with, then only knows that someone with your cookie has returned to the Web site. You are in charge of deciding whether we know anything about you. But the more you tell us about yourself, the more we can help you find information or products you want. If a visitor wishes to not utilize cookie technology, this feature may be disabled within the visitor's Web browser.

Opt-Out for Non-PII Collection for Network Services uses third-party advertising companies and advertising networks such as Google to serve ads to the user on's behalf when the user visits's Web site. These companies may use information (not including the user's name, address, email address or telephone number) about the user's visits to this and other Web sites in order to provide advertisements about goods and services of interest to the user. For more information about this practice and information about not having this information used by these companies, please visit

If you do not want your information to be used for marketing by National Appraisal Guides, Inc., do not provide the information, "opt in" or otherwise agree to such use, or "opt out," as appropriate.


National Appraisal Guides, Inc. takes commercially reasonable steps to ensure information we gather on our website is stored in a secure manner. Any credit card information you may provide us is secured for transmission over the Internet using industry-standard Secure Sockets Layer (SSL) encryption. While we work hard to protect your privacy, no physical or electronic security system is impenetrable, or invulnerable to attack, including your own, and the ones used to transmit your data to us. We cannot and do not guarantee that our systems, or your information, will be secure.

In the unlikely event that National Appraisal Guides, Inc., one of its business units or substantially all of its assets is acquired by another company, information on our visitors would be among the transferred assets.

Changes to this privacy policy

National Appraisal Guides, Inc. may occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the bottom of the privacy policy. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy policy and any updates.

Privacy Policies collects various user information depending on what area of our Website the user is visiting. For example if a user wants to purchase a guidebook we will collect their name, mailing address, credit card information, etc. However, if the user just wants to look up a vehicle price, we collect the user's ZIP code (only for demographic purposes). No personal identifiable information is collected. Additionally, we have a voluntary customer survey which collects demographic information from the user. We have broken down our site into 6 different sections which collect various user information; and created 6 unique privacy policies which explain what information is collected within each section. Each of the 6 policies are listed below.

Information Practices for Children

We do not intentionally collect information from children under the age of 13. If in the future we choose to collect personal information from children, we will comply with the Children’s Online Privacy Protection Act (COPPA).

Securing Your Information

Properly securing the information we collect online is a primary commitment. To help us do this, we take the following steps to:
  • Employ internal access controls to ensure the only people who see your information are those with a need to do so to perform their official duties
  • Train relevant personnel on our privacy and security measures to know requirements for compliance
  • Secure the areas where we hold hard copies of information we collect online
  • Perform regular backups of the information we collect online to insure against loss
  • Use technical controls to secure the information we collect online including but not limited to:
    • Secure Socket Layer (SSL)
    • Encryption
    • Firewalls
  • Password protections
  • We periodically test our security procedures to ensure personnel and technical compliance
  • We employ external access safeguards to identify and prevent unauthorized tries of outsiders to hack into, or cause harm to, the information in our systems

Tampering with National Appraisal Guides, Inc.’ website is against the law. Depending on the offense, it is punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Merger or Bankruptcy

In the event of a merger with another company or National Appraisal Guides, Inc. entering bankruptcy, this entire privacy policy will remain in force with regard to the customer’s proprietary information.

Information Collection and Use

National Appraisal Guides, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. National Appraisal Guides, Inc. collects information from our users at several different points on our website.

Legal Disclaimer

Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.

This Privacy Policy is effective as of April 10, 2013

You may contact us by e-mail at Or you can call us at 800-966-6232 or PO Box 7800, Costa Mesa, CA 92628.